Help Center

Click Sign Up at the top of the page and enter your email and a password, or continue with Google. New accounts get a free welcome bonus of Gold Coins and Sweeps Coins straight away. No purchase is necessary.

On the login screen, click Forgot password? and enter the email you signed up with. We'll email you a link to set a new password. If it doesn't arrive within a few minutes, check your spam or junk folder. If you signed up with Google, use Continue with Google instead.

After you sign up we email you a verification link. Open it to confirm your email address. It helps keep your account secure and makes sure you get our messages. If you can't find it, check spam or junk, then ask us to resend it through a support request.

No. Each person may only have one account. Duplicate accounts, using someone else's account, or opening a new account to get around a ban will result in the accounts being closed and balances forfeited.

For your security, account details like your email address are changed by our support team. Submit a request from the email on your account and tell us what needs changing.

Share your personal referral link from the Affiliate page. When friends you refer sign up and purchase, you earn rewards. The Affiliate page shows your link, how many players you've referred, and the current reward rates.

Email [email protected] from the email on your account and we'll set up a temporary or permanent self-exclusion, or close your account. See Responsible Gaming for more.

Gold Coins (GC) are for fun play only. They have no cash value and can't be redeemed.
Sweeps Coins (SC) is the sweepstakes currency that can be redeemed for prizes at 1 SC = $1.00. Sweeps Coins can't be bought. You get it free with Gold Coin packages, from the Daily Reward, by requesting a free entry, and from promotions. Switch between GC and SC play with the toggle next to your balance.

Click Get Coins at the top of the page (or the + next to your balance on mobile), choose a package, then a payment method: Apple Pay, Google Pay, credit / debit card or crypto. Every package includes free bonus Sweeps Coins, and coins are added as soon as the payment is confirmed.

Your first ever Gold Coin purchase is doubled: you get twice the Gold Coins and twice the bonus Sweeps Coins of the package you pick. It's applied automatically, so there's no code to enter. Bonus Sweeps Coins from the offer must be played through 3× before they can be redeemed.

Yes. Purchases paid with crypto get an extra 10% bonus Sweeps Coins on top of the package.

The more you purchase over time, the higher your tier, and every tier adds extra Sweeps Coins to your purchases:
• Bronze: starting tier
• Silver: $500 total purchases, +5% SC on purchases
• Gold: $2,500, +8% SC
• Diamond: $10,000, +12% SC
Your current tier is shown in the side menu.

Card, Apple Pay and Google Pay purchases usually arrive within seconds. Try refreshing the page first. Crypto purchases arrive once the payment is confirmed on the blockchain, which can take longer depending on the network. If your coins still haven't arrived after an hour, submit a request with your payment receipt or transaction ID and we'll sort it out.

Declines come from your bank or card issuer, not from us. Try again with Apple Pay or Google Pay, a different card, or crypto, or ask your bank to allow the payment. Many banks block online gaming purchases by default.

Open Get Coins and go to the Redeem tab, choose a method and enter your details:
• Debit card / bank: minimum 20 SC
• Gift card: minimum 50 SC
• Crypto: minimum 50 SC
Any play-through must be complete first, and you may be asked to verify your identity. 1 SC = $1.00.

Redemptions are processed within 1–24 hours. It depends on whether your request needs a review, such as identity verification, a first-time redemption, or an account security check.

Sweeps Coins needs to be played before it can be redeemed:
• SC that comes with a Gold Coin package at face value, and SC from the Daily Reward, free entry requests and promotions: play through 1× (e.g. 100 SC needs 100 SC of play).
• Bonus SC from purchases (the first-purchase bonus, deposit-match and retention offers, VIP tier bonuses): play through 3×.
Winnings from play can be redeemed. If you try to redeem early, you'll see how much play-through is left.

The usual reasons are: your identity isn't verified yet, play-through isn't complete, the payment details were incorrect, or our security checks flagged the request. If you think it was rejected by mistake, submit a request and we'll look into it.

We never hold a payout without cause. Some redemptions need a review, such as identity verification or a first-time redemption, which is why processing can take up to 24 hours. A payout is only held longer if we suspect duplicate accounts, use of someone else's account, an attempt to get around a ban, or bonus abuse.

The sweepstakes is void where prohibited, including Idaho and Washington. In California, Connecticut, Indiana, Louisiana, Maine, Montana, New Jersey, New York and Tennessee, bonus Sweeps Coins has no value and can't be redeemed for prizes. See the Terms and Sweepstakes Rules for details.

Verification keeps prizes going to the real account owner, confirms you're 18 or older, and keeps our sweepstakes legal and fair. It also protects your account from fraud.

When identity verification is needed, you'll be prompted when you redeem. It takes a few minutes: have a valid photo ID ready (driver's license, passport or state ID) and take a quick selfie in good lighting. You only verify once: after you're approved, you won't be asked again.

Failures are usually a quick fix, often a blurry photo or glare on the ID. Submit a support request and our team will review it and get you sorted. You'll be notified as soon as it's resolved.

No. Using a VPN, proxy or anything else to hide or change your location isn't allowed. Accounts that misrepresent their location or identity are permanently banned and their balances forfeited.

Yes, no purchase is ever necessary. New accounts get a free welcome bonus, you can claim free Sweeps Coins every day from the Daily Reward, and you can request free Sweeps Coins with an online free entry request. See Free Entry.

Open Daily Reward in the side menu (or go to diam.bet/bonus) and click Claim Now. You can claim once a day. Claim every day to build your streak and earn bigger rewards.

While logged in, open Free Entry, enter your full legal name, type the code shown, tick the two boxes and submit. You'll get a case number, and the free Sweeps Coins (the same amount as a day-1 Daily Reward claim) are credited to your account 2–3 days later. One request per person per day.

No. Support can't add coins on request. Use the Daily Reward, free entry requests and promotions for free coins.

Bombo Casino is a social casino using a sweepstakes model, which is legal in most US states. The sweepstakes is void in Idaho and Washington, and bonus Sweeps Coins can't be redeemed for prizes in some states. See Terms for the full list. You must be 18 or older.

Games need a strong, stable connection. Try these in order: refresh the page; switch between Wi-Fi and mobile data; turn off any VPN or ad blocker; update your browser (Chrome, Safari, Edge or Firefox); clear your browser's cache. Still stuck? Submit a request with the game name and your device.

Don't worry: every spin's result is decided and settled on our servers the moment you spin, so nothing is lost. Refresh the page and your balance will show the result. If you were in a bonus or free spins, reopen the game to continue.

Refresh the page first. Then check which coin you're playing with: the toggle next to your balance switches between Gold Coins and Sweeps Coins, and each has its own balance. If it still looks wrong, submit a request with the game and roughly what time it happened.

Yes. Slots come from licensed game providers using certified random number generators. Results in our own games are decided on our servers the moment you play, never changed afterwards, and Chicken vs Zombies is provably fair: you can check every round yourself.

Any modern phone, tablet or computer with an up-to-date browser. There's nothing to download. For the best experience, use the latest Chrome or Safari.

Play for fun, never to make money. Set a time and spending limit before you start and stick to it, take regular breaks, and don't play under the influence. More tips on our Responsible Gaming page.

Email [email protected] from the email on your account and we'll set up a temporary or permanent self-exclusion.

National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7).
Gamblers Anonymous · Gaming Addicts Anonymous

You must be 18 or older (or the age of majority where you live, if higher). We verify accounts to enforce this.